Why are we moving data centers?
We are moving from QTS to Equinix. So far, I'm finding the experience to be two completely different value props.
We are moving from QTS Data Centers to Equinix today—two very different use cases. QTS' Chicago facility is a showroom quality facility. When we envisioned #CTOAHI data center, we envisioned use cases such as teaming up with Tech Field Day and bringing in delegates to hammer at presenters' solutions deployed in our environment. Or a customer experience center.
QTS has plenty of conference rooms, parking, and a beautiful lobby. It's like the perfect outsourced EBC.
That was back in March 2020. We all know what happened at the same time. So the business model shifted.
The Equinix facility we are moving into isn't that. Customers aren't expected to visit the facility often. Sooner or later, I hope it will have all the connectivity services attributed to Equinix. I don't expect to bring customers there to wow them with an experience.
The difference in price shows. Equinix is providing me the hosting I need at the cost I need. QTS provided me with the experience I wanted at a premium cost.
The one thing I'd change about my QTS experience? Their billing system leaves a lot to be wanted, and I had no less than four account teams over 3-years. Other than those two complaints, I'd use QTS again.